Monday, January 20, 2025

System Administrator

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Job title: System Administrator

Company: Emapta

Job description: Job Description Light Up Your Career in Global Excellence! Are you ready to illuminate your career internationally Here, we offer you a unique opportunity to shine in the Food and Beverages industry without ever leaving your home country. As a System Administrator with our esteemed client, you’ll enjoy a global perspective and have a lasting impact on customers across the globe. Our array of perks sets us apart from the rest: a comfortable and homey working environment and the chance to work with the brightest minds in the business. Job Description As a System Administrator , you will play a crucial role in managing and maintaining the operational efficiency of our client’s systems. Your responsibilities will include remotely resolving issues for both internal stakeholders, such as restaurants, office staff, and field personnel, as well as external users of our client’s application. Employment type: Full-time Shift: Night Shift, Mon – Fri 08:00 PM to 05:00 AM in PH Work setup: Permanent WFH Salary: PHP 90,000 to PHP 100,000 Perks: Day 1 HMO, Above-market salary, Global exposure What do you need to succeed: Must-Haves: Minimum 3 years of system administrator roles with L1-L2 support experience. Excellent English communication skills. Proficiency in Microsoft Office applications. Ability to work effectively in a remote setup. Strong customer service skills. Critical thinking and decision-making abilities. Demonstrate efficiency and accuracy. Stable internet connection. Nice to Have: Spanish speaking skills. Background in the Restaurant Industry. L3 support experience. What awaits you in this role: Remotely resolve issues, both internal (restaurants, office staff, field), and external (App users). Perform troubleshooting and diagnosis on Tier 2+ issues to ensure fast resolution times. Provide support/maintenance of restaurant POS system (Toast and Appfront). Create, organize, and deploy menu items and modifiers. Coordinate with other departments on new menu deployments and issues. Support third-party integrations: validate menus & pricing, troubleshoot integration issues, enable/disable stores. Assist in user onboarding/off-boarding and license management. Perform routine security tasks: audit user accounts and review alerts. Assist field employees with troubleshooting of digital menu systems. Manage and maintain internal systems. Support/Maintenance and administration of Microsoft 365. Communicate with vendors for resolution of technical issues. Prepare and provide 86 report and B2 report to the business. Why choose us: Day 1 HMO Competitive salary package Permanent WFH arrangement Standard government and Emapta benefits 20 days of annual leave Exciting career growth opportunities Inclusive and supportive work environment Engaging employee activities fostering team spirit Whom you’ll work with: Our client is a remarkable restaurant support and investment platform. They bring together a team of operational, marketing, finance, and real estate professionals, each with decades of experience, dedicated to supporting and investing in successful restaurant companies. Become part of an organization that controls, owns, or outright invests in thriving restaurant businesses, particularly those with a proven track record in suburban America. They provide comprehensive support services, helping these businesses to grow and succeed. Work with Emapta, your partner for success. Discover a world of possibilities at Emapta , where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment. With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation . Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us. #EmaptaExperience

Expected salary:

Location: Philippines

Job date: Fri, 08 Dec 2023 23:39:40 GMT

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