Job title: Senior Manager – Business Operations – Retail eCommerce (6-8 yrs)
Company: Promaynaov Advisory Services Pvt Ltd
Job description: Senior Manager – Business Operations
Education: Post Graduation from Professional Institutes or Top Tier B Schools – Full Time Classroom program pass outs only.
Skill Sets:
– Deft at Project Management with both internal as well external stakeholders.
– Ability to convert activities into defined processes with consensus from both external and internal stakeholders.
– Attention to detail and logical reasoning to identify gap in existing process and redefine business processes wherever necessary.
– Presentation skills are essential to summarize and represent relevant areas for discussion, summarize progress and present solutions as well as scale up approach to both internal and external leaders.
– Ability to identify objective parameters to assess functional and business performance. Also expected to translate metrics into pieces for analytics-based assessment and conversion to dashboards for day to day as well as periodic monitoring.
Responsibilities:
– Drive and own NP Operational Performance Improvement
– Identification, definition & implementation of Process Improvements by APPs on the network
– Translate improvements identified or required into SOPs / Guidance Notes
– Identify Gaps in Specs / Process of interaction between APPs on network and eliminate or minimize these gaps through Spec enhancement or drive process changes at APP end.
– Pre-emptively identify areas of inter NP disputes or challenges in NP operations that may require attention and pursue possible resolutions.
Experience:
6- 8 years with at least 3 years:
– Preferably in retail ecommerce and related domains or public digital infrastructure assets.
– Should have developed a fair understanding of overall business processes and have participated in scale of business through process definition / improvement.
Expected salary:
Location: Delhi
Job date: Thu, 22 Feb 2024 08:33:06 GMT
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