Job title: Evaluation and Investigation – Search Operation Specialist (Vietnam)
Company:
Job description: TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy – a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact – for ourselves, our company, and the communities we serve.
Join us.
Trust & Safety Introduction
Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Team Introduction
Our Search Operation – Evaluation & Investigation team covers the evaluation service for 15 countries and 14 languages, committed to providing data guarantee for search engine strategy and daily indicator monitoring through timely and accurate evaluation of search engine results, and providing services for improving the user search experience. We also support multilingual longtail query, content value, authority, timeliness, and user feedback to organize research and evaluation work. We provide a basis for improving the user search experience through professional research reports and multi-dimensional experience optimization directions exploring.
What will I be doing?
1. DCG Assessment, completion of weekly and bimonthly assessment of search quality in accordance with evaluation standard documents.
2. Judging user search needs through query and tools, and sorting out the classification of requirements.
3. Comb the types of search bad cases and rate the quality of the results.
4. Give ideal search results and feedback suggestions for policy improvement.
Qualifications:
What should I bring with me?
1. Bachelor and above degree. Excellent skills in local language and English.
2. Learn about search engines, familiar with Google, YouTube, Instagram, Facebook.
3. An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.
4. Strong ability to learn and understand.
5. Familiar with common office software, machine learning project experience is preferred.
Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Expected salary:
Location: Ho Chi Minh City
Job date: Sat, 20 Jan 2024 01:28:43 GMT
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